COOKIE POLICY

Last updated on 18 March 2026

1. Introduction

This Cookie Policy explains how SignFree SRL ("we", "us", or "our") uses cookies and similar technologies on our website https://signfree.io and our e-signature application (together the "Site").

By using our Site, you consent to the use of cookies in accordance with this Cookie Policy.

2. What are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

3. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the Site to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. This helps us improve the way our website works.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site, deliver advertisements on and through the Site, or to provide authentication, payment or other functionality.

In particular, we may use analytics and user behaviour tools such as Hotjar, which help us understand how visitors use our Site (for example through heatmaps, session recordings and aggregated usage statistics), and feedback tools such as Appzi, which allow you to provide in-app feedback and respond to short surveys. These tools may set cookies and similar technologies to recognise your browser or device and collect information such as visited pages, clicks, scrolls, time spent on pages, device and browser information and approximate location based on IP address.

These third-party services act as our processors and are bound by contractual safeguards. However, their own cookies and data processing are also governed by their respective privacy and cookie policies, which we encourage you to consult for more information. The use of non-essential analytics and feedback cookies is based on your consent where required by law and can be managed through your browser settings or, where available, via our cookie banner or cookie settings.

5. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data use practices. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

SignFree SRL
Avenue Louise 209A/7, Brussels 1050, Belgium
E-mail: info@signfree.io